{"id":3218,"date":"2019-03-13T15:47:36","date_gmt":"2019-03-13T15:47:36","guid":{"rendered":"http:\/\/www.ert.com.co\/?page_id=3218"},"modified":"2020-01-15T08:42:54","modified_gmt":"2020-01-15T13:42:54","slug":"indicadores-quejas-mas-frecuentes-2019","status":"publish","type":"page","link":"https:\/\/www.ert.com.co\/index.php\/indicadores-quejas-mas-frecuentes-2019\/","title":{"rendered":"Indicadores Quejas mas Frecuentes 2019"},"content":{"rendered":"\t\t
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INDICADORES DE QUEJAS MAS FRECUENTES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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LINEA TELEF\u00d3NICA <\/td><\/td>Enero <\/td>Febrero <\/td>Marzo <\/td>Abril <\/td>Mayo <\/td>Junio <\/td>Julio <\/td>Agosto <\/td>Septiembre <\/td>Octubre <\/td>Noviembre <\/td>Diciembre <\/td><\/tr>
<\/td>NO DISPONIBILIDAD DEL SERVICIO <\/td>4 <\/td>5 <\/td>4 <\/td>7 <\/td>1 <\/td>2 <\/td>1 <\/td>4 <\/td>- <\/td>7 <\/td>12 <\/td>75 <\/td><\/tr>
<\/td>CAIDA DE LLAMADAS <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>1 <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td><\/tr>
<\/td>COBRO POR RECONEXION <\/td>3 <\/td>2 <\/td>2 <\/td>2 <\/td>3 <\/td>3 <\/td>- <\/td>4 <\/td>1 <\/td>1 <\/td>3 <\/td>1 <\/td><\/tr>
<\/td>ERROR FACTURA\/ COBRO O DESCUENTO INJUSTIFICADO <\/td>1 <\/td>5 <\/td>2 <\/td>5 <\/td>1 <\/td>4 <\/td>4 <\/td>- <\/td>5 <\/td>5 <\/td>12 <\/td>6 <\/td><\/tr>
<\/td>INCREMENTO TARIFARIO <\/td>1 <\/td>1 <\/td>2 <\/td>1 <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>2 <\/td><\/tr>
<\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/td><\/tr>
INTERNET <\/td>INTERMITENCIA <\/td>2 <\/td>9 <\/td>4 <\/td>4 <\/td>- <\/td>1 <\/td>2 <\/td>6 <\/td>- <\/td>1 <\/td>3 <\/td>- <\/td><\/tr>
<\/td>NO TRASLADO A NUEVO DOMICILIO <\/td>1 <\/td>- <\/td>- <\/td>- <\/td>1 <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>1 <\/td><\/tr>
<\/td>NO DISPONIBILIDAD DEL SERVICIO <\/td>8 <\/td>8 <\/td>- <\/td>8 <\/td>7 <\/td>3 <\/td>8 <\/td>11 <\/td>19 <\/td>21 <\/td>9 <\/td>25 <\/td><\/tr>
<\/td>INCREMENTO TARIFARIO <\/td>5 <\/td>3 <\/td>1 <\/td>2 <\/td>1 <\/td>1 <\/td>2 <\/td>5 <\/td>- <\/td>1 <\/td>2 <\/td>- <\/td><\/tr>
<\/td>ERROR FACTURA\/COBRO O DESCUENTO INJUSTIFICADO <\/td>8 <\/td>10 <\/td>1 <\/td>11 <\/td>7 <\/td>8 <\/td>13 <\/td>- <\/td>10 <\/td>5 <\/td>9 <\/td>13 <\/td><\/tr>
<\/td>COBRO POR RECONEXION <\/td>5 <\/td>15 <\/td>2 <\/td>5 <\/td>1 <\/td>1 <\/td>6 <\/td>9 <\/td>1 <\/td>3 <\/td>4 <\/td>1 <\/td><\/tr>
<\/td>REPORTES A CENTRALES DE RIESGO <\/td>- <\/td>- <\/td>- <\/td>2 <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td>- <\/td><\/tr><\/tbody><\/table><\/div>Table Plugin<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

INDICADORES DE QUEJAS MAS FRECUENTES<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-3218","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nIndicadores Quejas mas Frecuentes 2019 - 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