Documento sin título<\/title>\r\n<style type=\"text\/css\">\r\n\r\n<\/style>\r\n<\/head>\r\n\r\n<body>\r\n<table cellspacing=\"0\" cellpadding=\"0\">\r\n <col width=\"78\" \/>\r\n <col width=\"108\" span=\"3\" \/>\r\n <col width=\"122\" \/>\r\n <col width=\"103\" \/>\r\n <col width=\"110\" \/>\r\n <col width=\"93\" \/>\r\n <col width=\"102\" \/>\r\n <col width=\"97\" \/>\r\n <col width=\"81\" \/>\r\n <tr height=\"26\">\r\n <td colspan=\"11\" height=\"26\" width=\"1110\"><div align=\"center\" class=\"Estilo6\">INDICADORES RESOLUCIÓN CRC 5111-2017 \/ ARTÍCULO 2.1.25.7. INDICADORES DE CALIDAD EN LA ATENCIÓN 2019<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"26\">\r\n <td height=\"26\"><div align=\"center\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/div><\/td>\r\n <td colspan=\"10\"><div align=\"center\" class=\"Estilo6\">LINEA GRATUITA DE ATENCION AL USUARIO<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"36\">\r\n <td width=\"78\" height=\"70\" rowspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">MES<\/div><\/td>\r\n <td width=\"108\" rowspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">LLAMADAS RECIBIDAS<\/div><\/td>\r\n <td width=\"108\" rowspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">LLAMADAS ATENDIDAS<\/div><\/td>\r\n <td width=\"108\" rowspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">LLAMADAS ABANDONADAS<\/div><\/td>\r\n <td width=\"122\" rowspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">LLAMADAS ATENDIDAS ANTES DE 30 SEG.<\/div><\/td>\r\n <td width=\"213\" colspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">NIVEL DE ATENCION 95%<\/div><\/td>\r\n <td width=\"195\" colspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">NIVEL DE SERVICIO 20 SEG.<\/div><\/td>\r\n <td width=\"178\" colspan=\"2\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">NIVEL DE ABANDONO < 5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"34\">\r\n <td width=\"103\" height=\"34\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">RESULTADOS<\/div><\/td>\r\n <td width=\"110\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">META<\/div><\/td>\r\n <td width=\"93\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">RESULTADOS<\/div><\/td>\r\n <td width=\"102\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">META<\/div><\/td>\r\n <td width=\"97\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">RESULTADOS<\/div><\/td>\r\n <td width=\"81\" bgcolor=\"#0033FF\"><div align=\"center\" class=\"Estilo9\">META<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">ENE<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">9294<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">8944<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">350<\/div><\/td>\r\n <td width=\"122\"><div align=\"center\" class=\"Estilo8\">7602<\/div><\/td>\r\n <td width=\"103\"><div align=\"center\" class=\"Estilo8\">96%<\/div><\/td>\r\n <td width=\"110\"><div align=\"center\" class=\"Estilo8\">95%<\/div><\/td>\r\n <td width=\"93\"><div align=\"center\" class=\"Estilo8\">85%<\/div><\/td>\r\n <td width=\"102\"><div align=\"center\" class=\"Estilo8\">80%<\/div><\/td>\r\n <td width=\"97\"><div align=\"center\" class=\"Estilo8\">2%<\/div><\/td>\r\n <td width=\"81\"><div align=\"center\" class=\"Estilo8\">5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">FEB<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">7568<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">7316<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">252<\/div><\/td>\r\n <td width=\"122\"><div align=\"center\" class=\"Estilo8\">6584<\/div><\/td>\r\n <td width=\"103\"><div align=\"center\" class=\"Estilo8\">97%<\/div><\/td>\r\n <td width=\"110\"><div align=\"center\" class=\"Estilo8\">95%<\/div><\/td>\r\n <td width=\"93\"><div align=\"center\" class=\"Estilo8\">90%<\/div><\/td>\r\n <td width=\"102\"><div align=\"center\" class=\"Estilo8\">80%<\/div><\/td>\r\n <td width=\"97\"><div align=\"center\" class=\"Estilo8\">3%<\/div><\/td>\r\n <td width=\"81\"><div align=\"center\" class=\"Estilo8\">5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">MAR<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">7169<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">7035<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">134<\/div><\/td>\r\n <td width=\"122\"><div align=\"center\" class=\"Estilo8\">6261<\/div><\/td>\r\n <td width=\"103\"><div align=\"center\" class=\"Estilo8\">98%<\/div><\/td>\r\n <td width=\"110\"><div align=\"center\" class=\"Estilo8\">95%<\/div><\/td>\r\n <td width=\"93\"><div align=\"center\" class=\"Estilo8\">89%<\/div><\/td>\r\n <td width=\"102\"><div align=\"center\" class=\"Estilo8\">80%<\/div><\/td>\r\n <td width=\"97\"><div align=\"center\" class=\"Estilo8\">2%<\/div><\/td>\r\n <td width=\"81\"><div align=\"center\" class=\"Estilo8\">5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">ABR<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">8574<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">8260<\/div><\/td>\r\n <td width=\"108\"><div align=\"center\" class=\"Estilo8\">314<\/div><\/td>\r\n <td width=\"122\"><div align=\"center\" class=\"Estilo8\">7104<\/div><\/td>\r\n <td width=\"103\"><div align=\"center\" class=\"Estilo8\">96%<\/div><\/td>\r\n <td width=\"110\"><div align=\"center\" class=\"Estilo8\">95%<\/div><\/td>\r\n <td width=\"93\"><div align=\"center\" class=\"Estilo8\">86%<\/div><\/td>\r\n <td width=\"102\"><div align=\"center\" class=\"Estilo8\">80%<\/div><\/td>\r\n <td width=\"97\"><div align=\"center\" class=\"Estilo8\">4%<\/div><\/td>\r\n <td width=\"81\"><div align=\"center\" class=\"Estilo8\">5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">MAY<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>7840<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>7574<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>266<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>6562<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>97%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>87%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>3%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">JUN<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>6449<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>6331<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>118<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5570<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>98%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>88%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>2%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">JUL<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>7709<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>7537<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>172<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>6244<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>98%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>83%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>2%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">AGO<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5899<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5650<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>249<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>4872<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>96%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>86%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>4%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">SEP<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5309<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5064<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>245<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>4548<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>90%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">OCT<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>3227<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>3068<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>159<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>2462<\/div><\/td>\r\n <td class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>90%<\/div><\/td>\r\n <td class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">NOV<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>10811<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>10399<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>412<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>8319<\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>96%<\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>95%<\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>80%<\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>4%<\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span>5%<\/div><\/td>\r\n <\/tr>\r\n <tr height=\"20\">\r\n <td height=\"20\" width=\"78\"><div align=\"center\" class=\"Estilo8\">DIC<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <\/tr>\r\n <tr height=\"26\">\r\n <td height=\"26\" width=\"78\"><div align=\"center\" class=\"Estilo8\">TOTAL<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\">79.849<\/div> \r\n <div align=\"center\" class=\"Estilo8\"><\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\" class=\"Estilo8\">77.178<\/div><\/td>\r\n <td width=\"108\" class=\"Estilo8\"><div align=\"center\" class=\"Estilo8\">2.671<\/div><\/td>\r\n <td width=\"122\" class=\"Estilo8\"><div align=\"center\" class=\"Estilo8\">\r\n <div align=\"center\">66.129<\/div>\r\n <\/div><\/td>\r\n <td width=\"103\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"110\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"93\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"102\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"97\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <td width=\"81\" class=\"Estilo8\"><div align=\"center\"><span class=\"Estilo1\"><span class=\"Estilo4\"><span class=\"Estilo7\"><\/span><\/span><\/span><\/div><\/td>\r\n <\/tr>\r\n <tr height=\"36\">\r\n <td height=\"36\" width=\"78\"><div align=\"center\" class=\"Estilo8\">PROMEDIO 2019<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">19.962<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">19.295<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">668<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">16.532<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">97%<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">95%<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">88%<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">80%<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">3%<\/div><\/td>\r\n <td><div align=\"center\" class=\"Estilo8\">5%<\/div><\/td>\r\n <\/tr>\r\n<\/table>\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INDICADORES LINEA GRATUITA DE ATENCI\u00d3N AL USUARIO Documento sin t\u00edtulo INDICADORES RESOLUCI\u00d3N CRC 5111-2017 \/ ART\u00cdCULO 2.1.25.7. INDICADORES DE CALIDAD EN LA ATENCI\u00d3N 2019 LINEA GRATUITA DE ATENCION AL USUARIO […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-3224","page","type-page","status-publish","hentry","entry"],"yoast_head":"\n<title>Indicadores Linea de Atenci\u00f3n Gratuita 2019 - ERT ESP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ert.com.co\/index.php\/indicadores-linea-de-atencion-gratuita-2019\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Indicadores Linea de Atenci\u00f3n Gratuita 2019 - ERT ESP\" \/>\n<meta property=\"og:description\" content=\"INDICADORES LINEA GRATUITA DE ATENCI\u00d3N AL USUARIO Documento sin t\u00edtulo INDICADORES RESOLUCI\u00d3N CRC 5111-2017 \/ ART\u00cdCULO 2.1.25.7. 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