{"id":3591,"date":"2020-01-13T15:06:29","date_gmt":"2020-01-13T20:06:29","guid":{"rendered":"https:\/\/www.ert.com.co\/?page_id=3591"},"modified":"2025-05-14T15:26:44","modified_gmt":"2025-05-14T20:26:44","slug":"incremento-tarifas","status":"publish","type":"page","link":"https:\/\/www.ert.com.co\/index.php\/incremento-tarifas\/","title":{"rendered":"Incremento Tarifas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3591\" class=\"elementor elementor-3591\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4753e5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4753e5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d52a91c\" data-id=\"d52a91c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01b0773 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01b0773\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a5c624c\" data-id=\"a5c624c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ccd07b elementor-widget elementor-widget-spacer\" data-id=\"4ccd07b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d306f0b elementor-widget elementor-widget-image\" data-id=\"d306f0b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"447\" height=\"429\" src=\"https:\/\/www.ert.com.co\/wp-content\/uploads\/2020\/01\/alza-tarifa1.jpg\" class=\"attachment-large size-large wp-image-3608\" alt=\"\" srcset=\"https:\/\/www.ert.com.co\/wp-content\/uploads\/2020\/01\/alza-tarifa1.jpg 447w, https:\/\/www.ert.com.co\/wp-content\/uploads\/2020\/01\/alza-tarifa1-300x288.jpg 300w\" sizes=\"(max-width: 447px) 100vw, 447px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-abd8e90\" data-id=\"abd8e90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b213c6 elementor-widget elementor-widget-heading\" data-id=\"0b213c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INCREMENTO EN TARIFAS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dded7c elementor-widget elementor-widget-text-editor\" data-id=\"2dded7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La Empresa de Recursos Tecnol\u00f3gicos SA ESP ERT, \u00a0determin\u00f3 realizar un incremento del 3.8% correspondiente al IPC a\u00f1o 2019, sobre los valores de los planes comerciales vigentes en el portafolio de productos y servicios, es por eso que mediante oficio enviando<\/p><p>adjunto a la facturaci\u00f3n del mes de Enero, correspondiente al periodo <em>16 de diciembre de 2019 y el 15 de enero de 2020<\/em>, se notific\u00f3 a los usuarios dicho incremento. \u00a0<\/p><p>Lo anterior seg\u00fan Resoluci\u00f3n 5111 de 2017 \u201c<strong><em>Por la cual se establece el r\u00e9gimen de protecci\u00f3n de los derechos de los usuarios de servicios de comunicaciones, se modifica el cap\u00edtulo <\/em><\/strong><em>1 <strong>del t\u00edtulo II de la Resoluci\u00f3n CRC 5050 de 2016 y se dictan otras disposiciones\u201d <\/strong><\/em>\u00a0expedida por la Comisi\u00f3n de Regulaci\u00f3n de Comunicaciones CRC, en su art\u00edculo 2.1.10.2 determina que en los contratos de prestaci\u00f3n de servicios se debe indicar la forma en que se modifican las tarifas. En el contrato acordado con usted cuando adquiri\u00f3 los productos, se establece la forma y porcentajes en que la Compa\u00f1\u00eda podr\u00e1 modificar sus tarifas.<\/p><p><strong><em>ART\u00cdCULO. 2.1.10.2. TARIFAS. <\/em><\/strong><em>En el contrato debe indicarse claramente las tarifas y la forma en que estas se modificar\u00e1n, indicando por lo menos los incrementos tarifarios m\u00e1ximos anuales y los per\u00edodos de facturaci\u00f3n. Estas modificaciones \u00fanicamente aplican una vez se den a conocer al usuario, para esto deber\u00e1 ser informado del incremento por la misma v\u00eda en que recibe su factura, al menos 5 d\u00edas h\u00e1biles antes de la finalizaci\u00f3n del periodo de facturaci\u00f3n, inmediatamente anterior al periodo en que ser\u00e1 aplicada la modificaci\u00f3n.<\/em><\/p><p>Resoluci\u00f3n 5111 de 2017<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2895e8c\" data-id=\"2895e8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INCREMENTO EN TARIFAS La Empresa de Recursos Tecnol\u00f3gicos SA ESP ERT, \u00a0determin\u00f3 realizar un incremento del 3.8% correspondiente al IPC a\u00f1o 2019, sobre los valores de los planes comerciales vigentes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-3591","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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